Payments

We accept a number of secure and convenient payment methods:

1. PayPal:

The most popular online payment method. We are fully PayPal verified so you can always shop with peace of mind.

2. Credit Card Via Paypal:

Credit card via Paypal (Visa, MasterCard, JCB, American Express, etc.) For Canada customers only at the moment.

If you failed to pay:

Please ensure that your cards can be used for international online transactions. This is the most common cause of bank declines, particularly for Canada-based buyers.

Additionally, all characters should be in plain text and not contain accent or other special characters.

Once you have validated with your bank that your card can be used in this manner, you may wish to clear your cache and cookies, restart your browser, and reattempt entry of the order. Alternatively, your may try to place the order through another browser.

If a card issuer declines a payment, it may provide a reason through the use of a decline code. Below is a list of some possible decline codes that can be returned, along with suggestions for next steps to take to try and complete the payment.

DECLINE CODE	DESCRIPTION	NEXT STEPS
authentication_required	The card was declined as the transaction requires authentication.	The customer should try again and authenticate their card when prompted during the transaction.
approve_with_id	The payment cannot be authorized.	The payment should be attempted again. If it still cannot be processed, the customer needs to contact their card issuer.
call_issuer	The card has been declined for an unknown reason.	The customer needs to contact their card issuer for more information.
card_not_supported	The card does not support this type of purchase.	The customer needs to contact their card issuer to make sure their card can be used to make this type of purchase.
card_velocity_exceeded	The customer has exceeded the balance or credit limit available on their card.	The customer should contact their card issuer for more information.
currency_not_supported	The card does not support the specified currency.	The customer needs to check with the issuer whether the card can be used for the type of currency specified.
do_not_honor	The card has been declined for an unknown reason.	The customer needs to contact their card issuer for more information.
do_not_try_again	The card has been declined for an unknown reason.	The customer should contact their card issuer for more information.
duplicate_transaction	A transaction with identical amount and credit card information was submitted very recently.	Check to see if a recent payment already exists.
expired_card	The card has expired.	The customer should use another card.